Discreet In-Ride Safety Monitoring.
One-tap emergency signal to live dispatch inside the Phantom Defense 360 app. Real-time trip oversight, route tracking, check-ins, and priority response coordination across Detroit & Metro Detroit.
What S.O.S. Monitoring Includes
Built for clients who want an added layer of confidence without disrupting the ride experience.
One-Tap S.O.S. Signal
A single, discreet button inside the Phantom Defense 360 app sends an immediate alert to Phantom live dispatch — no phone call required.
Live Dispatch Monitoring
Trips enrolled in S.O.S. Monitoring are tracked in real time inside the Phantom Defense 360 app by trained dispatch staff who can respond the moment a signal is triggered.
Trip Check-Ins
Premium routes and late-night rides receive proactive in-app check-ins at key waypoints to confirm everything is proceeding normally.
Emergency Contact Alerting
With your permission, a triggered S.O.S. in the app can automatically notify pre-selected emergency contacts with your live trip status and route.
Location & Route Sharing
Share your live route and estimated arrival with trusted contacts directly from the Phantom Defense 360 app for the duration of the trip — they see what dispatch sees.
Priority Response Coordination
If an S.O.S. is activated, dispatch initiates a coordinated in-app response protocol including direct contact and, if needed, escalation to appropriate services.
Four Steps to Protected Rides
Everything happens inside the Phantom Defense 360 app. Just book, opt in, and ride with confidence.
Enable S.O.S. Monitoring
When booking a ride in the Phantom Defense 360 app, opt in to S.O.S. Monitoring. There is no extra hardware — everything runs through the app and Phantom dispatch system.
Ride With Discreet Oversight
Your trip is tracked in real time inside the app. The driver does not see the monitoring status, preserving a normal, comfortable ride experience.
Tap If You Need Help
If you ever feel unsafe, tap the S.O.S. button once inside the Phantom Defense 360 app. Dispatch receives your exact location, route, vehicle ID, and trip context instantly.
Live Response & Follow-Up
Dispatch calls you immediately through the app. If you cannot answer, they follow the escalation protocol you selected during booking — including emergency contact alerts and, when appropriate, coordination with public safety.
Available Across Detroit & Metro Detroit
S.O.S. Monitoring is available wherever Phantom operates. Coverage is strongest in core Metro Detroit corridors and expands with partner fleet growth.
Who This Is For
S.O.S. Monitoring is designed for anyone who wants extra confidence during a ride — especially late-night travelers, women riding alone, family members booking for loved ones, executives moving through unfamiliar areas, and hotel guests navigating Detroit after dark.
Important Limitation
S.O.S. Monitoring is not a replacement for 911. In a medical or life-threatening emergency, call 911 first. Phantom dispatch provides follow-on support and coordination — not emergency medical or law-enforcement response.
Request S.O.S. Monitoring
Tell us when and where you need protected rides. Phantom dispatch will confirm availability and walk you through setup.
This is protective transportation — not emergency medical service.
- Phantom Defense 360 is not an ambulance, paramedic, or emergency medical transport. We do not provide medical care.
- We are not a substitute for 911 or any public-safety, fire, or law-enforcement service.
- Operators provide professional protective transportation. We are not a private security, bodyguard, or law-enforcement agency unless explicitly contracted under a separate licensed agreement.
- Service is request-based during soft launch — availability, coverage, pricing, and response times vary by location and capacity, and are confirmed in writing before dispatch.
In an emergency, call 911 first. Then contact Phantom dispatch for follow-on support.
Be first in line when Phantom goes live.
Founding Access members receive expedited booking windows, airport pickup availability, and a $25 launch credit toward an eligible first booking.